Vendor Policy & Procedures

Urban Market champions Northern Ireland business.  We strive to create a festive and community atmosphere, hosting a variety of traders. 

 

We ask that as far as possible all items for sale are made in or sourced from Northern Ireland.  Urban Market will proactively promote all vendors and their businesses alongside the markets themselves.


 

Vendors must meet the following criteria on application to Urban Market

 

  • Individual or business must be based in Northern Ireland and primarily trade in Northern Ireland  

 

  • Vendors must own, be employed by or represent Northern Ireland owned business

    • For this reason, representatives of multi-level marketing companies, eg Scentsy, Avon, Bodyshop, Aloe Living and Norwex etc may not participate 

 

  • Vendors must hold valid public liability insurance with a minimum value of £5 million


 

Vendor Selection Process

 

Urban Market may give priority selection to vendors who meet the following criteria:

 

  • Work or live within a 10 mile radius of the market location

  • Be a previous participant in Urban Market markets

  • Are an artisan business

 

Urban Market may not select vendors who's

 

  • Product(s) conflict with vendors already participating in the market

 

  • Product(s) are not of high quality - this evaluation is made at the discretion or Urban Market and Market stakeholders

 

  • Product(s) breach Urban Market’s policy on prohibited or restricted items

 

Urban Market reserves the right to refuse vendor participations at Urban Market and market stakeholder discretion.

 

Product Restrictions

 

The following types of items are prohibited or restricted at Urban Market Events

 


 

Restricted Items

 

Alcohol

Alcohol may not be sold at any Urban Market event without the explicit consent of Urban Market and event stakeholders and without the submission of all applicable licences and permissions. 

 

Food products containing alcohol, such as baked goods are permitted.

 

Animal Products

Food items made from animal products for both human and animal consumption are permitted at Urban Market events with the submissions of food documentation detailed in the vendor registration form.

 

Textiles made from legally allowed animal hair and pelts, eg wool and leather, are permitted to be sold.

 

Live animals and products made from endangered or protected animal species are not permitted to be sold.

 

Ivory products are not permitted to be sold.

 

Hate Items

Urban Market does not allow the sale of items that promote, support or glorify hatred towards people or otherwise demean people based upon: race, ethnicity, national origin, religion, gender, gender identity, disability, or sexual orientation. 

 

Urban Market also prohibits the sale of items that promote paramilitary organisations or contain sectarian, racist, homophobic or otherwise hateful slurs or language. 

 

Urban Market asks vendors to carefully consider if their products could be deemed offensive before application. 






 

Documentation List

The following documentation must be submitted alongside application to participate. Failure to provide documentation will result in the vendor being unable to participate in Urban Market events.

 

  • Completed registration form

  • Completed form of Indemnity

  • Public Liability insurance showing indemnity level of £5 million

  • Gas safety inspection report (if applicable)

  • PAT Cert (if using electrical appliances, including extension leads)

  • Completed risk assessment form

  • Completed fire risk assessment form (if using gas, power, generator or other sources of ignition) 

  • Copy of hygiene certificate  (if applicable)

  • Food hygiene rating of 3 or higher (if applicable)

  • Photos of products and stalls (if available) 


 

Vendors must comply with the following rules and regulations:

 

  • The Health & Safety at Work (NI) Order 1978 – compliance with LP Gas Association No. 24 Part 3: The use of LPG cylinders in Mobile Catering Vehicles and similar units

 

  • The requirements of Regulation EC 852/2004, including details of Training of Food Handlers and Hazard Analysis Procedures in place.  Adequate refrigeration and handwashing facilities must be provided. Environmental Health Officers may be present on-site to check temperature records and the use of temperature probe/ thermometers.

 

  • Price and product list must be clearly visible on or next to the stall

 

  • The Single Use Carrier Bags Charge Regulations (Northern Ireland) 2013 requires a minimum 5p charge by retailers for all NEW bags

 

Stall & Product Description

 

As per vendor registration form, we ask vendors to provide a full description of all product(s) that will be sold at Urban Market events. 

 

If vendors wish to add additional products at a later date approval must be sought from Urban Market and event stakeholders as another participant may already be selling those or similar items.





 

Cancellation Policy

 

In the event that a market and/or event is cancelled due to local government restrictions, national government restrictions, hazardous weather conditions, stakeholder decisions or any other reason deemed to be no fault of Urban Market, vendors will receive credit to their account to use at a rescheduled or alternative market date. A full refund is also available on request.

 

Should a vendor cancel their participation in an Urban Market event less than fourteen days before the event a partial refund of 50% will be made. Should a vendor cancel their participation in an Urban Maret event less than seven days before the event no refund will be made.

 

A full refund will be made should a vendor cancel their participation in an Urban Market event more than fourteen days prior to the event.

 

Urban Market reserves the right to make exceptions to Urban Market refund and cancellation policy based on assessment of individual circumstances.